Policy Statement
The Canadian Wildlife Federation (“CWF”) is Canada’s largest supporter-based wildlife conservation charity. CWF aims to conserve and inspire the conservation of Canada’s wildlife and habitats for the use and enjoyment of all. To carry out our mission, it’s important to communicate with you. During the course of our various fundraising and program initiatives, CWF frequently gathers and uses personal information. Anyone from whom we collect such information should expect that it will be carefully protected and that if used by CWF or others, it is done with your consent.
CWF is committed to protecting the privacy of the personal information it holds concerning its employees, volunteers, donors and other stakeholders. We value the trust of those we deal with, and of the public, and recognize that maintaining this trust requires that we, as an organization, be transparent and accountable in how we handle the information that you choose to share with us. This privacy policy reflects our best efforts to maintain this trust.
Purpose
The purpose of this policy is to ensure that CWF maintains, to the highest standard, the privacy and confidentiality of the personal information it acquires during fundraising and program activities. Further, it aims to educate employees, volunteers, donors and other stakeholders on the collection and storage practices of CWF regarding personal information.
Scope
This Policy applies to all personal information that is gathered and stored by CWF.
Personal Information
Personal information relates to any information that can be used to distinguish, identify or contact a specific individual, including, for example, your name, address, birth date, gender, etc. In some cases, your computer’s IP address can be considered personal information, as it may give some indication of your geographic location.
The Canadian Wildlife Federation is Canada’s largest supporter-based wildlife conservation charity. By joining CWF's online community, you will receive wildlife and conservation updates, special features and, sometimes, exclusive e-mail offers from our partners for free! You can unsubscribe at any time. CWF DOES NOT SELL, TRADE, or LEASE personal e-mail information without express written consent. CWF values your privacy. If you would like more information, please contact us.
CWF may ask for personal information in a variety of ways, including website forms, surveys, mail-in forms, over the phone and in person.
We consider donor and volunteer information to always be personal information, and do not disclose this information without consent.
Donation and Credit Card Information
In order to donate to CWF, you may need to provide your credit card information. We do not collect your credit card information. Instead, this information is collected and processed by a third party organization specialized in this work who have highly secure systems and processes to protect your information, such as PCI-Compliant services (Payment Card Industry Standards). We also use Blackbaud Merchant Services and iATS Payments to collect and process your payment information, which uses and stores it, in certain limited circumstances.
Consent
An individual’s consent is required regarding the collection and proposed use of personal information when this information is collected. Consent can either be express or implied, and can be provided directly by the individual or by an authorized representative. Express consent can be given orally, electronically or in writing. Implied consent is that which can be reasonably inferred from an individual’s action or inaction. An individual’s consent is required before confidential personal information is released to outside parties.
By providing personal information to us, you allow “deemed” consent to the collection, use and disclosure of your information in accordance with this policy. When you provide contact information to us for one purpose, we may contact you using that information for other areas of our work. We respect your right to control your personal information and encourage you to contact us immediately if you want us to stop using it in any particular way. We will fulfill your request in the timeliest way possible.
If you have any questions regarding consent, please contact Yash Gajbhiye, Manager of Data Analytics, via email at yashg@cwf-fcf.org.
Limited Collection
The collection of personal information is limited to that which is relevant and necessary to our programs and fundraising efforts. CWF shall not make unwarranted or intrusive inquiries into a donor or prospect’s gift history or personal life. CWF attributes all data that it collects.
Limited Use, Disclosure and Retention
Personal information shall not be used or disclosed for purposes other than those for which it was collected, except with the consent of the individual or as required by law. Personal information shall be retained only as long as necessary for the fulfillment of those purposes.
Use of Third Parties
In many cases, we do not collect and store personal information in our systems, but instead use a third party. For example, we use KCK Global Limited to process our direct mail donations. Such services have resources dedicated to maintaining security and confidentiality, and we ensure that any third party has written policies about never sharing your information with anyone other than CWF.
Cookies
CWF’s websites use persistent cookies within visiting browsers to enable the functions of the website and for tracking performance. Cookies are used anonymously and without storing personal information. Visitors that wish to opt-out of cookies should review the help documentation for their browser software to decline or selectively decline cookies. However, note that declining cookies may adversely impact site performance.
Information We Share
In order to communicate with you, we sometimes work with external organization and have them contact you on our behalf. We require them to take measures to properly safeguard your information and only use it for the purpose specified by us, in a manner consistent with this policy. For example, we work with a mailing company that sends out our fundraising letters. We give them a list of names and mailing addresses of people we want to contact and they sort the lists, print the letters, stuff the envelopes and drop the mail off at Canada Post.
CWF only works with organizations that have comprehensive security and confidentiality policies, including written policies that do not allow them to use or share your information with anyone other than CWF.
Accuracy
Personal information shall be as complete, accurate and up-to-date as possible. Donors are encouraged to review, correct and update their personal information.
Security Safeguards
Personal information gathered by CWF shall be kept in confidence. CWF personnel shall be authorized to access personal information based only on their need to deal with the information for the reason(s) for which it was obtained.
Physical and electronic security measures shall be used to ensure personal information is secure. Access to donor and volunteer records shall be limited to those who require such information to fulfill their job responsibilities. Special protection shall be given to all records pertaining to anonymous donors.
The confidentiality of donor and volunteer records shall continue after the relationship with the individual has ended, and will be stored for a certain amount of time before being properly destroyed.
Openness
Upon request, individuals shall be given access to the personal information in their donor record.
Further information on privacy and your rights in regards to your personal information can be found on the website of the Privacy Commissioner of Canada at www.priv.gc.ca.
Links to Other Websites
Our website contains links to websites owned and operated by other organizations. They may have their own privacy policies and terms and conditions and are not governed by this policy. We encourage you to carefully review the privacy policy and terms of use of each website you visit.
Policy updates and changes
We may change this policy from time to time without notice. Changes will be reflected on this page.
National Do Not Call List
As of September 30, 2008, consumers can register their home phone, cellular of fax number on the National Do Not Call List. You can sign up online at www.LNNTE-DNCL.gc.ca.
To be placed on CWF’s Internal Do Not Call List you can call us at 1.800.563.9453, 8am to 8pm ET, Monday to Saturday. Alternatively, when you are contacted by a telemarketer calling on our behalf, you may ask to be placed on our organizations’ internal do-not-call list.
Please contact us if you have any questions about our privacy policy.
